Banquet Director in Plano, TX at Gleneagles Country Club

Date Posted: 9/23/2022

Job Snapshot

Job Description

We are Invited.

At Invited, work feels like play, as you build relationships with your team and meet Members from all different backgrounds. Every time you step foot in your Club, you can create magic moments and enrich lives. So, join us and be a part of a fun, fast-paced, high-impact group of talented people. We are passionate about bringing people together and about bringing out the very best in life.

Invited reflects our proud history of inclusiveness and captures our welcoming spirit. Our unprecedented collection of more than 200 golf and country, city, and stadium clubs share a common goal- building relationships and enriching lives. The time has come to build on our traditions and write new chapters. We welcome you to join us.

Invited. Where You Belong.

Responsible for providing Food and Beverage STAR Service to Members/Guest ensuring satisfaction, Member retention, and coordinating with the other Club departments. Ensure successful execution of the food and beverage activities and private event/member functions. Consistently display the 3 Steps of Service. Supervise, develop, and train service personnel, to maintain a high level of service as well as ensure that the Club adheres to the standards that have been set forth by ClubCorp.

Day to Day:
  • Hire develop, and performance manage banquet service personnel in accordance with Club procedures.
  • Outline and implement various training programs, including required training and Hospitality First, to the banquet service personnel in order to maintain a well trained staff adhering to the Invited service standards to achieve Service Excellence and drive Member satisfaction and retention.
  • Schedule banquet service personnel and the budget labor costs. Make necessary staffing adjustments as changes occur in banquet area.
  • Oversee events/banquets and make sure food is out on time. Communicate with the host, after event, to ensure that everything met their standards. Collect payment for the event, completing necessary paperwork according to accounting processes and standards
  • Provide a Warm Welcome by greeting Members promptly by name.
  • Complete of additional duties as assigned.
About you:
  • 2 + years in Club supervisory or related field in Food Beverage Industry.
  • Bachelors Degree preferred
  • Completion of Hospitality First Certification and alcohol (ASAP), CPR Certification preferred, Food Safety Program (FSP) and have completed appropriate conduct training (HFWACT).
  • Deals with highly confidential material (i.e. Member/Employee Data).
  • Service STAR Training, Alcohol Management.
  • Computer literacy required/Spreadsheet knowledge required. Computer skills, good communication skills, ability to be a strong leader.

Compensation: Salary commensurate with experience – Benefits, Club Perks, and much more!

Invited/ClubCorp is an Equal Employment Opportunity Employer & participates in E-Verify.  

This job post is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities, or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operation of the Club.