Experienced Server for Upscale Enviroment in TX-Lubbock-Texas Tech Club The at Clubcorp

Date Posted: 7/5/2020

Job Snapshot

Job Description

Job Summary

Experienced Server for Upscale Enviroment - (203337 )


Experienced Server

The Server is responsible for providing exceptional food and beverage service to Members and guests, thus ensuring satisfaction and Member retention. They are responsible for greeting Members and guests promptly while always exhibiting a high level of hospitality. Servers must have a passion for hospitality and Member satisfaction.

 Reports to: Asst. Director of Restaurants; Director of Restaurants and AGM

Job Knowledge, Core Competencies and Expectations
•      Greet and acknowledge members and guests.
•      Is knowledgeable about the menu, buffet and wine list.
•      Ability to time the service of each course.
•      Learns members’ names and their special preferences.
•      Knowledge of wines and spirits a must
•      Knowledge of and ability to perform required role during emergency situations.

Job Tasks/Duties
•      Sets up side station and performs assigned side (prep) work.
•      Provides immediate attention to all members and guests upon seating.
•      Makes sure that children are in the appropriate type of seat and are safe and secure.
•      Distributes food and wine menus; answers questions.
•      Fills glasses with ice water and suggests menu items.
•      Ensure that the correct account numbers and names are given for billing.
•      Efficiently serves food and drinks in a friendly and courteous manner, offers suggestions on daily specials and wine selections.
•      Places orders with kitchen; informs cooks about any special cooking instructions.
•      Assembles food on tray; procures items from each station as necessary.
•      Serves meals; places dishes by courses in front of each person.
•      Checks back to ensure member and guest satisfaction; replenishes water and butter as necessary.
•      Removes soiled dishes. Clears tables after each course and resets them with appropriate silverware.
•      Presents dessert menus, suggests and serves dessert, coffee and after-dinner drinks.
•      Verifies accuracy of prices, state and federal taxes, tips and other charges on all checks.
•      Presents the bill.
•      Handles all credit card and member charges as prescribed by standard operating procedures.
•      Keeps dining room and bus station areas clean.
•      Clears, cleans and resets tables that have been vacated.
•      Advises supervisor of any complaints as soon as they occur.
•      Performs clean-up and closing duties as assigned by manager.
•      Attends pre-meal meetings
•      Turns in signed tip declaration form weekly.
•      Thanks members and guests; invites them to return. Warm welcomes, Magic Moments, and Fond Farewells.
•      Consistently follows local and state laws and the club’s policies and procedures for the service of alcoholic beverages to members and guests.
•      Performs other appropriate duties assigned by the Asst. Director of Restaurants
Licenses and Special Requirements
•      Food safety certification.
•      Of legal age to serve alcoholic beverages.
•      Alcoholic beverage certification.

Physical Demands and Work Environment
•      Required to stand for long periods and walk, climb stairs, balance, stoop, kneel, crouch, bend, stretch and twist or reach. 
•      Push, pull or lift up to 30 pounds.

Job Qualifications

Education and/or Experience

Grade 12 education
Two years of comparable wait service experience preferred 
The ability to read, write and execute basic math skills.

Work Locations:Texas Tech Club The, EAST STADIUM 2508 6th Street, Lubbock, TX, 79409
Job:Restaurants and Bar
Shift:Open Availability


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