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GOLF SHOP-Merchandise Assistant in OH-Akron-Firestone Country Club at Clubcorp

Date Posted: 3/7/2019

Job Snapshot

Job Description

Job Summary

GOLF SHOP-Merchandise Assistant - (190103 )


Firestone Country Club

Situated on the outskirts of Akron, Firestone Country Club has the finest 54 holes of golf of any private club in the country. Create the ultimate golf experience with challenging courses and weekend getaways. Firestone Country Club provides warm and memorable experiences for its Members, guests, and Employee Partners.


The Golf Shop Attendant assists the Golf Shop Manager, Head Golf Professional and Director of Golf in promoting the game of golf at the club by providing quality service, ordering necessary merchandise, and assisting with the golf shop operations.


  • Offer highest level of service and professionalism to the Members and Guests of the Club, while promoting the game of golf
  • Responsible for checking-in merchandise in accordance with procedures, organization of storage and display areas
  • Take care of returning all defective merchandise. 
  • Follow up on all special orders making sure customers are aware of the receipt of their orders in accordance with established procedures
  • Help keep golf shop neat and clean at all times, sell merchandise, and oversee golf operations and staff to ensure proper performance
  • Assist with inventory controls - period end inventories.
  • Follow all daily procedures and assist in any other golf related duties as deemed necessary by the business
  • Coordinate special promotions and sales in conjunction with tournaments and special events

Further Responsibilities

  • Be available on sales floor for customer service and sales
  • Train sales associates on proper storeroom organization
  • Learn basic functions of POS
  • Monitor floor inventory to minimize back-stock
  • Working with Director of Retail to determine proper pricing of product based on current trends
  • Insure availability of sizing of product on the floor
  • Create high quality displays to showcase merchandise items
  • Maintain pro shop in a neat, organized, professional appearance
  • Provide excellent customer service 
  • Utilize discounts on items to achieve desired turn rates
  • Process special orders

Job Requirements

  • Must be outgoing and detail oriented
  • Customer service experience
  • Basic golf knowledge is requested
  • High school diploma, GED or equivalent required

Work Locations:Firestone Country Club, 452 E Warner Rd, Akron, OH, 44319
Job:Golf Operations
Shift:Open Availability