This site uses cookies. To find out more, see our Cookies Policy

Restaurant Manager in IL-Arlington Heights-Rolling Green Country Buld at Clubcorp

Date Posted: 3/20/2019

Job Snapshot

Job Description

Job Summary

Restaurant Manager - (191997 )

Description

Restaurant Manager

The Restaurant Manager assists the Service Director in overseeing day-to-day operations including casual and fine dining, private events and bartending operations. This employee partner supervises set-ups, breakdowns, staffing levels and quality of service while maintaining Food and Beverage financial goals.

The Restaurant Manager coordinates with the Member Relations Director, the Private Events Director and the event host to ensure that all events are well organized and that the expectations of the Member/host are exceeded.

The Restaurant Manager is responsible for training service staff. Assists in the profitability of the Service Department, in coordination with high Member satisfaction, high Member usage, innovative menus, programs and events. Must

maintain high quality standards in service, food production, presentation, beverage quality, and sanitation procedures.

Also responsible for supervision, development, and training of all F&B personnel in order to maintain a high level of service as well as ensure that the club adheres to the standards that have been set forth by the club. Responsible for hiring, supervising, developing and disciplining all F&B Service personnel in accordance with Club procedures. Conducts yearly performance reviews and assists in designing Performance Management for employee development plans.

Assists Service Director in ensuring labor controls in ADP are in place and assisting with the weekly schedule of the service staff. Implements and conducts daily service line ups along with Service Director, assists in monthly service training meetings and special training sessions when needed.

Stays current with changes in the marketplace and Member preferences by attending seminars, reading trade magazines and reviewing Member surveys. Attends Member Food & Beverage committee meetings. Works with department heads to ensure Member satisfaction through programming, pricing and promotions as well as compliance with the club's standards of operation and training.



 
Job Requirements
  • Three years experience as a server, floor or bartending supervisor in a la carte/private dining service.
  • High-energy, outgoing personality with strong professional interpersonal communication skills.
  •  Able to work at a rapid pace while maintaining attention to detail, able to handle more than one task at a time.
  •  Good supervisory, teaching, motivational and time management skills required.
  •  Good communication and promotional skills required.
  •  Must be friendly, outgoing, considerate, patient, respectful of others and enthusiastic.
  •  Must be flexible and able to adjust to change to meet the needs of the Club and the Members.
  • Proven track record of team leadership and motivation skills.
  • Attention to set up and service details are a must.
  • Diplomatic team player able to foster relationships with Members, Employee Partners and guests.
  • Possesses a passion for exceeding Member expectations and a commitment to excellence that results in providing the highest quality Member and guest experience.
  • (Internal candidates should be STAR Service certified and STAR Coach Certified. A working knowledge of ClubCater, Aloha and Kronos are a plus.)


Work Locations:Rolling Green Country Buld, 2525 East Rand Rd, Arlington Heights, IL, 60004
Job:Restaurants and Bar
Schedule:Regular|Full-time
Shift:Open Availability