Vice President Membership in Dallas, TX at ACI

Date Posted: 10/13/2021

Job Snapshot

Job Description

Vice President Membership

ClubCorp, the largest owner and operator of private clubs nationwide, has operated for more than 63 years with the central purpose of Building Relationships and Enriching Lives® and is relentless in its pursuit of providing extraordinary experiences, meaningful connections, shared passions and memorable moments for its members and employees. Bringing people together is our passion. We are a community and lifestyle for golfers, thought leaders, foodies, dynamic women, young executives, and families. We are seeking to fill a Vice President of Membership (VPM) position, preferably based out of our Corporate Office in Dallas, Texas, but can be remote (dependent upon location).

The VPM is accountable for attaining the total membership revenue budget for his/her clubs for a specific region with the primary goal of increasing new sales and decreasing member attrition. The areas of focus include product and pricing strategies, prospecting and lead generation, recruitment, selection, and training. The VPM is responsible for motivating, leading, growing a sales team. The position reports to the Chief Revenue Officer and Senior Vice President of Operations.

Essential Responsibilities:

  • Responsible for the recruitment and selection of the Membership team and onboarding new hires based on company standards and processes.
  • In-depth involvement with the development and approval of club pricing strategies, membership offerings, and new member and sponsor incentives.
  • Responsible for developing and implementing lead generation, retention, and marketing strategies on a national, regional, and club level basis.
  • Create an environment that leverages team synergies and produces a proactive culture.
  • Provide acknowledgment and recognition to inspire the continual improvement of the Membership team.
  • Utilize company measurement systems to effectively analyze and manage company performance for membership sales and retention.
  • Verify that all clubs have compelling and relevant programming and communication strategy for driving increased sales and retention.
  • Responsible for the communication of performance and key strategies on a national, regional, and club level through conference calls and meetings.
  • Analyzing sales and retention trends to identify areas of opportunities for adjustment.

Qualifications:

  • Bachelor’s degree
  • Minimum 5 years sales management experience
  • Ability to inspire sales personnel and create a team sales culture
  • Outstanding written, verbal, and interpersonal communication skills
  • Strong technical literacy, including CRM and Microsoft Office Suite, specifically Excel
  • Strategic thinker and ability to analyze trends
  • Strong creativity, attention to detail, and organizational skills
  • Passion for providing high-quality Member service and commitment to exceeding expectations
  • Ability to plan and manage at both strategic and operational levels
  • 75% travel required

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