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Concierge / Member Services Representative in FL-Fort Lauderdale-Tower Club - Ft. Lauderdale at Clubcorp

Date Posted: 9/12/2018

Job Snapshot

Job Description

Job Summary

Concierge / Member Services Representative - (186136 )

Description

Tower Club - Ft. Lauderdale

With staggering views of the Atlantic and city skyline, Tower Club is the pinnacle of South Florida. Located in the heart of Fort Lauderdale, the Club has anything and everything for the business professional. Tower Club provides warm and memorable experiences for its Members, guests, and Employee Partners.



Member Services Representative

How do you know if you are a perfect fit?

You’re looking for a position in a positive, upbeat environment with great perks and multiple opportunities for advancement. You enjoy getting to know people and build relationships easily. Casual conversations are definitely your thing. You have a true servant’s heart and it makes your day when you help someone. Learning new things comes easily to you, so you’ll hit the ground running in no time. As a lover of all things travel, you share our passion for golf, dining and entertainment. You’re an overachiever who loves exceeding expectations and you just found your next challenge.


Job Qualifications

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•  True willingness to want to please

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•  Helpful, pleasant, happy demeanor during conversations with Members

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•  Flexible thinking in unique situations to offer Members additional services in      the market they will be visiting

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•  Adaptability to an ever-changing work environment as services, benefits, and    programs are added and modified

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•  Good computer keying skills

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•  Moderate PC skills including spreadsheet and word processing applications

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•  Strong oral and written communication skills

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•  Self-motivated, patient and independent worker

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•  Bilingual skills a plus

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•  Two years’ experience in customer service or commensurate degree.

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•  One year PC experience; Microsoft Office

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•  Prior experience in call center preferred

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•  High school degree

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•  Customer service/call center experience



Work Locations:Tower Club - Ft. Lauderdale, 100 SE Third Avenue 28th Floor, Fort Lauderdale, FL, 33394
Job:Member Relations
Schedule:Regular|Full-time
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